Strategic marketing management in promoting e-commerce
Strategic Marketing Management is an approach
that integrates the marketing operation of an organization with all the other
managerial functions in order to enable an organization to succeed in the
market. Strategic Marketing Management is not only important for the success of
organizations with physical infrastructure but also essential for the success
of online organizations. Strategic marketing when adapted efficiently can help
organizations promote their business and improve their profitability. Strategic
marketing is hence indispensable to all organizations. This essay examines the
impact of strategic marketing management in promoting E-commerce.
The market today has
become dynamic due to advent of technology and the modes of transactions of
business. Internet has become the most vital market places of today and
electronic commerce has gained an importance among consumers and marketers all
over the globe (Nijssen and Frambach R T, 2001). Hence it is not advisable for
marketers to stick on conventional marketing strategies and tools.
Organizations and marketers must alter their marketing strategies in such a way
that they are in place with the changing market scenario. Strategic marketing
management is a new concept that has emerged in the recent years. Strategic
marketing approach mainly aims at customer satisfaction through competitive
advantage. Strategic marketing management is very important for businesses that
operate online. Strategic marketing management for electronic commerce consists
of monitoring a set of activities like distributing, developing, promoting,
pricing and delivering services and products to target market through internet
or through digital tools such as smart phones and personal digital assistance.
May (2000) argues that E-business is achieved in a better way with the help of
strategic marketing. The application of strategic marketing concept to enhance
the process of e-commerce helps organizations to lower the operational costs
greatly and develop the satisfaction of customer by increasing the efficiency and
speed of the marketing process.
Thus it is evident that efficient strategic
marketing management promotes E-commerce to a great extent.
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